Privacy Policy

Privacy Policy – Shop Apparel Securely at thersonal.com

Last Updated: December 18, 2025

At thersonal.com, we believe that shopping for clothes online should be as secure and transparent as possible. This Privacy Policy explains how our fashion eCommerce store, operated by Matthew Christopher Lopez, collects, uses, and protects your personal information when you buy apparel, track your order, or subscribe to our fashion updates.

By using our Website, creating an account, or making a clothing purchase, you agree to this Privacy Policy. If you do not agree, please stop using our services.

1. Information We Collect

When you shop for clothes on our Website, we may collect:

• Personal details: Name, email, shipping/billing address, phone number.
• Order details: Clothing items purchased, size preferences, and order history.
• Payment details: All payments are securely processed by trusted third-party gateways (e.g., Stripe, PayPal). We do not store or have access to your full credit card number.
• Browsing activity: Cookies, device information, IP address, and shopping preferences to provide a personalized user experience.

2. How We Use Your Data

• Process and deliver your apparel orders quickly and accurately.
• Provide order tracking, shipping confirmations, and delivery updates.
• Manage returns, exchanges, and refunds within our 7-business-day processing window.
• Keep your checkout secure and prevent fraudulent transactions using industry-standard encryption.
• Share exclusive fashion promotions, discounts, and style tips (only if you opt in).
• Improve our online clothing store with better product recommendations.

3. Sharing Your Information

Your personal information is never sold or rented. We share limited data only with:

• Shipping carriers (UPS, USPS, FedEx) to deliver your clothing orders.
• Payment processors to complete transactions securely via SSL encryption.
• Legal authorities if required by law or to protect our legal rights.

Every partner we work with is required to protect your privacy and use your data only for order fulfillment.

4. Electronic Communications Consent

By purchasing apparel or creating an account with us, you consent to receive communications electronically, including:

• Order confirmations and digital receipts.
• Shipping & delivery updates.
• Customer service responses.
• Optional marketing emails about new clothing arrivals and seasonal collections.

You may unsubscribe from promotional messages anytime by clicking “unsubscribe” or emailing us at support@thersonal.com.

5. Data Security & Safe Shopping

We use SSL (Secure Socket Layer) encryption and other industry-standard measures to ensure a safe checkout process. Whether you are buying a single t-shirt or an entire collection, your information is protected. We comply with U.S. consumer data protection standards to ensure your shopping journey is private and secure.

6. Your Rights as a Customer

• Access, update, or request the deletion of your personal information.
• Opt-out of promotional marketing communications at any time.
• Request details regarding how your data is collected and processed.

Simply email us at support@thersonal.com to exercise these rights.

7. Data Retention

We retain your order history and account details for as long as your account is active or as required by U.S. tax and consumer protection laws (typically for 7 years for tax reporting purposes).

8. Children’s Privacy

Our clothing store is intended for customers 18 years and older. We do not knowingly collect information from children under 13.

9. Contact Us

For questions, support, or privacy inquiries, please contact:

Company: Thersonal
Address: 2503 34TH STREET, SAN DIEGO, CA 92104, UNITED STATES
Phone: +1 (619) 201 1935
Email: support@thersonal.com
Hours: Monday – Saturday, 8:00 AM – 7:00 PM (PST)