Payment Method

DPayment & Secure Checkout Policy

Last Updated: January 21, 2026

At thersonal.com, operated by MACK-KAYLAH ANN GREEN, we prioritize the security of your transactions. This policy outlines our accepted payment methods, security protocols, and refund procedures to ensure a safe shopping environment for our apparel.

1. Accepted Payment Methods We accept all major credit and debit cards, as well as secure digital payment platforms:

• Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
• Digital Wallets: PayPal and Stripe. Full payment is required at the time of purchase before your order enters our 1–2 business day processing cycle.

2. Payment Security & Encryption Your financial safety is our top priority.

• SSL Encryption: Our website uses 256-bit SSL (Secure Socket Layer) encryption to protect your data during checkout.
• Data Privacy: We do not store or process your full credit card information on thersonal.com servers. All transactions are handled through encrypted gateways (PayPal and Stripe) that comply with PCI-DSS standards.

3. Authorization & Billing When you place an order, our system performs a standard authorization check to ensure sufficient funds.

• Charges: Your card will be charged the total order amount, which includes the product price plus the $6.99 flat-rate shipping fee for deliveries within the United States.
• Order Fulfillment: As our apparel is carefully prepared and inspected, the fulfillment process begins immediately following payment confirmation.

4. Refund Issuance Refunds are processed back to the original payment method used during checkout.

• Processing Time: Once a return is approved, we issue the refund within 7 business days.
• Bank Delays: Please note that your bank or credit card provider may take an additional 3–5 business days to reflect the credit on your statement.

5. Contact Information If you have any questions regarding a payment transaction or need assistance with your order, please contact our support team:

• Company: Thersonal
• Address: 5 NEWTON STREET ANDERGROVE 4740, United States
• Email: assurance@thersonal.com
• Operating Hours: Monday – Saturday, 8:00 AM – 7:00 PM (PST)