Privacy Policy

Privacy Policy

Last Updated: January 21, 2026

At thersonal.com, we believe that shopping for clothes online should be as secure and transparent as possible. This Privacy Policy explains how our fashion eCommerce store, operated by MACK-KAYLAH ANN GREEN, collects, uses, and protects your personal information when you purchase apparel, track your order, or subscribe to our updates.

By using our Website, creating an account, or making a purchase, you agree to this Privacy Policy.

1. Information We Collect

When you shop at our Website, we may collect:

• Personal details: Name, email, shipping/billing address, and phone number.
• Order details: Apparel items purchased, size preferences, and order history.
• Payment details: All payments are securely processed by trusted third-party gateways (Stripe and PayPal). We do not store or have access to your full credit card number.
• Browsing activity: Cookies, device information, IP address, and shopping preferences to provide a personalized user experience.

2. How We Use Your Data

We use your information to:

• Process and deliver your apparel orders within our 1–2 business day handling window.
• Provide order tracking, shipping confirmations, and delivery updates (Transit time: 2–4 business days).
• Manage returns, exchanges, and refunds within our 7-business-day processing window.
• Ensure a secure checkout and prevent fraudulent transactions using industry-standard encryption.
• Share exclusive fashion promotions (only if you opt in).

3. Sharing Your Information

Your personal information is never sold or rented. We share limited data only with:

• Shipping carriers: (UPS, USPS, FedEx) to deliver your clothing orders to your address in the United States.
• Payment processors: To complete transactions securely via SSL encryption.
• Legal authorities: If required by law or to protect our legal rights.

4. Electronic Communications Consent

By purchasing apparel or creating an account with us, you consent to receive communications electronically, including:

• Order confirmations and digital receipts.
• Shipping and delivery updates.
• Customer service responses. You may unsubscribe from promotional marketing messages anytime by clicking “unsubscribe” or emailing us at assurance@thersonal.com.

5. Data Security & Safe Shopping

We use 256-bit SSL (Secure Socket Layer) encryption and other industry-standard measures to ensure a safe checkout process. Whether you are buying a single item or an entire collection, your information is protected. We comply with United States consumer data protection standards to ensure your shopping journey is private and secure.

6. Your Rights as a Customer

You have the right to:

• Access, update, or request the deletion of your personal information.
• Opt-out of promotional marketing communications at any time.
• Request details regarding how your data is collected and processed. To exercise these rights, please email us at assurance@thersonal.com.

7. Data Retention

We retain your order history and account details for as long as your account is active or as required by United States tax and consumer protection laws (typically for 7 years for tax reporting purposes).

8. Children’s Privacy

Our clothing store is intended for customers 18 years and older. We do not knowingly collect information from children under 13.

9. Contact Information

For questions, support, or privacy inquiries, please contact:

• Company: Thersonal
• Address: 5 NEWTON STREET ANDERGROVE 4740, United States
• Email: assurance@thersonal.com
• Operating Hours: Monday – Saturday, 8:00 AM – 7:00 PM (PST)