Terms & Conditions

Terms of Service

Last Updated: January 21, 2026

Welcome to thersonal.com, the trusted online apparel store operated by MACK-KAYLAH ANN GREEN (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) explain the rules for using our clothing e-commerce website and purchasing products such as apparel and accessories. By accessing our Website or placing an order, you agree to these Terms.

1. Eligibility

To shop at our online store, you must:

• Be at least 18 years old or have parental/guardian consent.
• Agree to these Terms and comply with all applicable laws of the United States.

2. Account Registration & Security

When creating an account on our website, you agree to:

• Provide accurate, current, and complete details.
• Keep your login credentials secure.
• Take full responsibility for all purchases and activity occurring under your account.

3. Products & Orders

All apparel and accessories are subject to availability. Product descriptions and images are provided for guidance. We reserve the right to limit the sales of our products to any person or geographic region. We may cancel orders in cases of pricing errors or suspected fraudulent activity.

4. Pricing & Payment

All prices are shown in USD. Payment must be made in full at the time of purchase.

• Shipping Fee: A transparent flat rate of $6.99 will be applied to all orders shipped within the United States.
• Authorization: By completing a transaction, you authorize us to charge your selected payment method (Visa, Mastercard, American Express, Discover, Stripe, or PayPal) for the total amount, including shipping and applicable taxes.

5. Shipping & Delivery

We strive for a transparent delivery process:

• Order Processing Time: 1–2 business days (Monday – Friday).
• Transit Time: 2–4 business days (Monday – Saturday).
• Total Estimated Delivery: 3–6 business days. Please refer to our Shipping Policy for more details.

6. Cancellations, Returns & Refunds

We aim for complete customer satisfaction:

• Cancellation Window: You may request to cancel or modify your order within a 4-hour window after purchase.
• 30-Day Return Window: You may request a return within 30 days of delivery.
• Condition: Items must be unworn, unwashed, and in their original packaging.
• Refund Processing: Approved refunds are processed back to the original payment method within 7 business days.
• Restocking Fee: $0.00.

7. Intellectual Property

All Website content, including designs, graphics, text, and logos, is the exclusive property of MACK-KAYLAH ANN GREEN and is protected by United States and international copyright laws.

8. Limitation of Liability

Our liability is limited to the purchase price of the product. We are not responsible for any indirect or consequential damages resulting from the use of our products.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States.

10. Contact Information

For questions regarding these Terms or for customer support, please contact us:

• Company: Thersonal
• Address: 5 NEWTON STREET ANDERGROVE 4740, United States
• Email: assurance@thersonal.com
• Operating Hours: Monday – Saturday, 8:00 AM – 7:00 PM (PST)